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Gerador de Termos de Serviço adaptado à sua indústria

Escolha sua indústria, ative as práticas que se aplicam, ganhe Termos de Serviço com as cláusulas que realmente se encaixam. Salve como PDF.

Template, não aconselhamento jurídico. Este gerador produz Termos de Serviço de partida baseados em padrões comuns para cada indústria. NÃO é aconselhamento jurídico e não cria relação advogado-cliente. Peça para um advogado qualificado na sua jurisdição revisar antes de publicar — especialmente para indústrias reguladas (finanças, saúde, serviços profissionais) ou se você opera em vários países.
Práticas
Combinar com Política de Privacidade
Importante — leia antes de publicar

Estes Termos de Serviço foram gerados a partir de um template pela ferramenta gratuita da Lokuma. São um ponto de partida, não aconselhamento jurídico. Revise com cuidado e peça para um advogado qualificado na sua jurisdição revisar antes de publicar no seu site. Direitos estatutários do consumidor / funcionário / titular de dados na sua jurisdição podem override as cláusulas deste documento.

Terms of Service

Effective: 2026-05-17

1. Acceptance of terms

These Terms of Service ("Terms") govern your access to and use of the website at [website URL] and any related services, products, and applications operated by [Business Name] ("we", "our", or "us"). The services consist of an online store offering products for sale and related order, shipping, and customer support services.

By accessing or using our website or services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use our website or services.

2. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, and have the legal capacity to enter into a binding agreement. By using our services, you represent and warrant that you meet these requirements.

If you use our services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

3. License to use our services

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website and services for their intended purposes.

This license does not permit you to:

  • Resell, redistribute, sublicense, lease, or commercially exploit our services or their content without our prior written consent
  • Reverse engineer, decompile, scrape, or attempt to extract source code or underlying ideas, except as permitted by applicable law
  • Use automated means (bots, scrapers, crawlers) to access our services in a manner that exceeds reasonable human use
  • Use our services to violate any law, infringe any right, or harm any person or entity

4. Prohibited uses

You agree not to use our services to:

  • Engage in illegal, fraudulent, deceptive, or harmful activity
  • Upload or transmit malicious code, viruses, or other harmful software
  • Harass, threaten, defame, or harm other users or third parties
  • Infringe any intellectual property, privacy, publicity, or other right
  • Attempt to gain unauthorized access to our systems, other accounts, or related networks
  • Interfere with or disrupt the integrity or performance of our services
  • Collect or harvest information about other users without their consent

Violation may result in immediate suspension or termination and may be reported to law enforcement.

5. Orders, shipping, and returns

Orders. All orders are subject to product availability and our acceptance. We reserve the right to refuse or cancel any order at any time, including after we have sent an order confirmation, for reasons including but not limited to inventory shortages, pricing errors, or suspected fraud.

Pricing and payment. Prices are listed in the currency shown at checkout and are subject to change without notice. You agree to pay the total amount shown at checkout, including any applicable taxes and shipping fees. If we discover an obvious pricing error, we may cancel the order and refund any payment received.

Shipping. Estimated delivery times are estimates only and not guarantees. Risk of loss transfers to you upon delivery to the carrier. We are not responsible for delays caused by the carrier, customs, or events outside our reasonable control.

Returns and refunds. Unless otherwise stated on the product page, you may return undamaged items in original packaging within 30 days of delivery for a refund of the purchase price, less any return shipping costs. Sale items, perishables, and customized goods are non-returnable. Refunds are issued to the original payment method within 10 business days of receiving the return.

Product information. We strive to display products accurately, but colors, sizes, and details may vary slightly from images on your screen. We do not warrant that product descriptions or other content is accurate, complete, or error-free.

6. Payments, billing, and refunds

Prices for paid services are stated at the point of purchase. Unless otherwise stated, prices exclude taxes, duties, and currency conversion fees, which are your responsibility.

You authorize us to charge your selected payment method for all fees incurred. If payment fails, we may suspend access until payment is received. You are responsible for keeping payment information current.

Refunds. Unless stated otherwise on the product or service page or required by applicable law, all fees are non-refundable once a service has been delivered or access has been granted. We may grant refunds at our sole discretion on a case-by-case basis.

Chargebacks. Disputed charges should be raised with us first at [contact email]. Initiating a chargeback without first attempting resolution may result in immediate suspension of your account and the loss of any unused credits.

7. Intellectual property

Our website and services, including all text, graphics, logos, software, design, and other content (other than User Content), are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws. We grant you no rights to our intellectual property except the limited license to use the services as described in these Terms.

Trademark. "[Business Name]" and our logos are our trademarks. You may not use them without our prior written consent.

Feedback. If you send us suggestions, ideas, or feedback, you grant us a non-exclusive, perpetual, royalty-free license to use them without obligation or attribution.

8. Third-party services and links

Our services may integrate with or link to third-party services (payment processors, analytics, social media, partner sites). We do not control and are not responsible for third-party services. Your use of third-party services is governed by their terms and privacy policies.

9. Disclaimers

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

We do not warrant that information on our website is accurate, complete, or current. We may correct or change content at any time without notice.

Industry-specific note: If you sell to consumers in the EU, UK, or California, additional statutory rights apply (e.g., the EU Consumer Rights Directive 14-day withdrawal period, UK Consumer Rights Act 2015, California Civil Code §1750 et seq.). Your local consumer protection laws may grant rights that override or supplement these terms — those statutory rights are not waived by this agreement.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE OR OUR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (USD $100).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless [Business Name] and our officers, directors, employees, contractors, and agents from any claim, loss, liability, demand, damage, cost, or expense (including reasonable attorneys' fees) arising out of or related to (a) your use of our services, (b) your violation of these Terms, (c) your violation of any law or third-party right, or (d) any content you submit to or transmit through our services.

12. Termination

We may suspend or terminate your access to all or any part of our services at any time, with or without cause, with or without notice. You may stop using our services at any time.

Sections of these Terms that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnification, and governing law) will survive.

13. Governing law and dispute resolution

These Terms are governed by the laws of United States, without regard to its conflict of laws principles. The exclusive jurisdiction and venue for any dispute arising under these Terms will be the courts located in United States, and you consent to personal jurisdiction in those courts.

We encourage you to contact us first at [contact email] to resolve any concern informally before initiating legal action.

14. Changes to these terms

We may update these Terms from time to time. When we do, we will revise the "Effective" date at the top. Material changes will be communicated where reasonable (e.g., a notice on our website, email if you have an account). Your continued use of our services after a change indicates your acceptance of the updated Terms.

15. Miscellaneous

Entire agreement. These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and us regarding our services and supersede any prior agreement.

Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

No waiver. Our failure to enforce any right or provision will not be deemed a waiver.

Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms freely.

16. Contact us

Questions about these Terms? Reach us at:

  • Email: [contact email]
  • Website: [website URL]

Generated using Lokuma Free Terms of Service Generator. Starting template, not legal advice — review with a qualified lawyer in your jurisdiction before publishing.

Lembrete

Gerado pela Lokuma · lokuma.ai/tools/terms-of-service-generator. Apenas template — revise com um advogado da sua jurisdição. Atualize os termos sempre que suas práticas de negócio mudarem (novos métodos de pagamento, novos níveis de serviço, novos países). Sempre use junto com uma Política de Privacidade atualizada.

Não esqueça sua Política de Privacidade

TOS e Política de Privacidade são as duas metades do mesmo par jurídico — a maioria das jurisdições espera ambos. Nosso Gerador de Política de Privacidade segue o mesmo padrão de 12 indústrias e a mesma disciplina de isenções.

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01

Escolha sua indústria

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02

Ative suas práticas

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03

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